Shipping Policy

General Shipping Policy Info

Our processing times are typically 1-5 working days for items produced in-house and we produce nearly everything ourselves. Occasionally there are times when we're unable to process items within this timeframe so if your order is urgent, please contact us to enquire about when we can have your order in the post. 

If you do not provide print-ready artwork or clear instructions as to what you need printing, we may need to reach out to you for clarification and this can delay the processing times. 

Additionally, for a small number of items, processing times are longer when they are produced using one of our specialised partners. This varies but can be 3-5 working days. 

We’re a small family business and as such, have commitments during UK school holidays that often can slow down the processing of orders over these periods as it’s not financially viable to hire in cover for these brief periods. 

Please bear this in mind and get your orders in AT LEAST a week before any upcoming school holiday to be sure we have time to process your order before potentially closing for a brief period.

We have a popup info box on the site to share information about pending periods of slower processing or periods of downtime with our wide customer base. Once we know the last date for orders (order deadline) we’ll add that info as well. 

Delivery costs are calculated during the checkout process and vary widely depending on the type of products you are ordering, their size/weight, where they are going and what service options are available.

Shipping Time estimates are as follows:
- Please note - upgrading to a faster delivery service doesn't guarantee faster processing times, though we will try and prioritise those orders when resources allow

UK Domestic Standard Delivery
- Royal Mail Special Delivery Guaranteed Next Day by 1pm
- Royal Mail Tracked 24 - Usually 1 Working Day
- Royal Mail First Class - 1-2 Working Days

Europe - International Standard
- Royal Mail states 3-5 Working Days (though sometimes it can take 1-3 weeks)

Rest of World - International Standard
- Royal Mail states 6-7 Working Days (though sometimes it can take 1-3 weeks)

Let customers speak for us

from 925 reviews
Exceptional

Ordered Sample sheet, ideal to know how fine writing can be. Just designing my own decals and be sending a order in the near future :)

James Harrison
Sample Waterslide Decal Sheet for ANY Colour Surface
Excellent service

This was my first order and the waterslide decals are excellent quality. Will definitely use your service again.

Steven White
Custom Waterslide Decals - Full Colour Digital Laser Printed Transfers - Ready-To-Apply
Water transfer bike sticker

Great results, exactly what I wanted and great communication throughout!

Martyn McNeill
Custom Waterslide Decals - Full Colour Digital Laser Printed Transfers - Ready-To-Apply
Porsche Car Decals

Top quality digital printing. Speedy turn-around. Very helpful over a couple of problems I had.

STEVE ARCHIBALD
Custom Waterslide Decals with WHITE UNDERPRINT for ANY colour Surface - Full Colour Digital Laser Printed Transfers - Ready-To-Apply

I have now had a chance to use some of my items and the quality of the film substrate is far superior to the commercial waterslide transfers I have used on model kits. It is tough and easy to handle.

Peter P.
Custom Metallic Waterslide Decals/Transfers
Metallic Prints

Terrific quality. I was concerned about definition but the smallest detail was faithfully reproduced. Have used IJ printed decals before for my scale models and was disappointed, but as these metallics were impossible for inkjet I tried third party production and they are definitely well worth it.

Peter Plail
Custom Metallic Waterslide Decals/Transfers
Custom design

I make guitars. I wanted a custom decal for the headstock of a new bass. I designed the image and sent the jpeg to Phoxy and almost by return of post the decal arrived. It fits perfectly and was very easy to apply. A couple of coats of clear lacquer sealed it well. Perfect. Thanks so much for you help

Michael Sparks
Custom Waterslide Decals - Full Colour Digital Laser Printed Transfers - Ready-To-Apply
Small Transfers great Detail smooth around curves

Designed a lot of Space Marine shoulder pad iconography for my custom chapter. Sent the sheet to phoxy they came out superbly. Really easy to apply as they slipped off the sheet really quickly. They took Microsset and Microsol well and smoothed over the curved and rounded contours of shoulder pads superbly. Genuine joy to apply. Will be using again, cheers.

PeteM
Custom Waterslide Decals - Full Colour Digital Laser Printed Transfers - Ready-To-Apply

Blank Waterslide Decal Media for Laser Printing

Enda Byrne

Custom Waterslide Decals - Full Colour Digital Laser Printed Transfers - Ready-To-Apply

Pedro Oliveira
Custom Waterslide Decals - Full Colour Digital Laser Printed Transfers - Ready-To-Apply
Top Quality

Had some transfers printed for warhammer models, so really quite small graphics on some of them. They came out perfectly so I'm currently putting together another sheet to have printed!

Alex Tranmer
Custom Waterslide Decals - Full Colour Digital Laser Printed Transfers - Ready-To-Apply
Superbly Decal

Top quality and provided multiple decals on A4 sheet. Applied perfectly and will definitely use again. 3 day delivery service is an added bonus

Phil Rowland
Custom Waterslide Decals - Full Colour Digital Laser Printed Transfers - Ready-To-Apply
Excellent Custom Transfers for My Peregrine Talons

Really pleased with my custom Peregrine Talons transfer sheet. The Chapter insignia has been reproduced exactly as I envisioned it, with sharp detail, clean colours and a great range of sizes for different models and armour panels.

I haven’t applied the transfers yet, but the quality of the print looks excellent and I’m looking forward to seeing them bring my homebrew Chapter to life on the tabletop.

Robin M.
Custom Waterslide Decals with WHITE UNDERPRINT for ANY colour Surface - Full Colour Digital Laser Printed Transfers - Ready-To-Apply
Custom Waterslide Decals with WHITE UNDERPRINT

I have had a few sets of decals from Phoxy Design now. I use them for model F1 cars liveries. They have all been excellent quality and a prompt service as well.

David Martin
Custom Waterslide Decals with WHITE UNDERPRINT for ANY colour Surface - Full Colour Digital Laser Printed Transfers - Ready-To-Apply
Fantastic

Wish I knew about these guys ages ago. Love what I got back. They came back really quickly too.

Mathew Partington
Custom Waterslide Decals with WHITE UNDERPRINT for ANY colour Surface - Full Colour Digital Laser Printed Transfers - Ready-To-Apply