Shipping Policy

*** We will be closed completely for the whole week including surrounding weekends (16/03/24 - 24/03/24) due to moving premises.

We will be operating under a reduced capacity during the rest of March 2024 and over the Easter School Holidays. We'll still aim to get orders out in 1-5 workings days outside of these dates but some orders may take longer. If your order is urgent, please get in touch (via the Contact Us link at the top of this page) before ordering to check we can produce it in time.

Many thanks ***

Our processing times are typically 1-3 working days for items produced in-house and we produce nearly everything ourselves. Occasionally there are times when we're unable to process items within this timeframe so if your order is urgent, please contact us to enquire about when we can have your order in the post. 

For a small number of items, processing times are longer when they are produced using one of our specialised partners. This varies but can be 3-5 working days. 

Delivery costs are calculated during the checkout process and vary widely depending on the type of products you are ordering, their size/weight, where they are going and what service options are available.

Shipping Time estimates are as follows:
- Please note - upgrading to a faster delivery service doesn't guarantee faster processing times, though we will try and prioritise those orders when resources allow

UK Domestic Standard Delivery
- Royal Mail Special Delivery Guaranteed Next Day by 1pm
- Royal Mail Tracked 24 - Usually 1 Working Day
- Royal Mail First Class - 1-2 Working Days

Europe - International Standard
- Royal Mail states 3-5 Working Days (though sometimes it can take 1-3 weeks)

Rest of World - International Standard
- Royal Mail states 6-7 Working Days (though sometimes it can take 1-3 weeks)